No one is obliged to work in an unsafe work environment. Eight steps to protect yourself, your staff and your customers during coronavirus. To help us improve GOV.UK, we’d like to know more about your visit today. See section 7.1. There should not be any sharing of food and drink by staff who do not share a household. uses cookies which are essential for the site to work. Avoiding people working face-to-face. Where the enforcing authority, such as the HSE or your local authority, identifies employers who are not taking action to comply with the relevant public health legislation and guidance to control public health risks, they are empowered to take a range of actions to improve control of workplace risks. To help us improve GOV.UK, we’d like to know more about your visit today. Revising pick-up and drop-off collection points, procedures, signage and markings. Businesses will be expected to provide face coverings as a working requirement but staff will be welcome to use their own. Those running events following COVID-19 secure guidelines should take additional steps to ensure the safety of the public and prevent large gatherings or mass events from taking place. Some people don’t have to wear a face covering including for health, age or equality reasons. Restaurants, pubs, bars and takeaway services. Where possible, using the same pairs of people for loads where more than one is needed. Currently, you can only leave home for work purposes where it is unreasonable for you to do your job from home. Objective: To make sure individuals who are advised to stay at home under existing government guidance to stop infection spreading do not physically come to work. Hand washing facilities or hand sanitiser must be available at the entrance to canteens and their use should be supervised. As face coverings are required in so many settings we expect most people to have their own. Putting up a visible cleaning schedule can keep it up to date and visible. Reducing movement by discouraging non-essential trips within buildings and sites, for example, restricting access to some areas, encouraging use of radios, telephones or other electronic devices where permitted, and cleaning them between use. Guidance for people who work or volunteer in heritage locations. During the COVID-19 pandemic, everyone is working hard towards positive outcomes and to sustain support for people using services. Read progress update reports. In this section. You should also consider the security implications of any decisions and control measures you intend to put in place, as any revisions could present new or altered security risks that may require mitigation. Engaging with worker and worker representatives through existing communication routes and worker representatives to explain and agree any changes in working arrangements. By law, staff and customers of retail settings are required to wear a face covering, unless they have an exemption. All doors and windows should remain open wherever possible to allow greater ventilation and prevent touching of window handles (subject to appropriate fly screening). Making sure that people with disabilities are able to access lifts. If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating. You should therefore ensure all employment records are up to date. Limiting customer handling of merchandise and testers, for example, through different display methods, new signage or rotation, or cleaning of high touch stock with your usual cleaning products. Cleaning shared vehicles between shifts or on handover. By continuing to use this site, you agree to our use of cookies. Objective: To minimise the risk of transmission through customer fitting rooms. Objective: Ensuring workers maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable), wherever possible, including while arriving at and departing from work, while in work and when travelling between sites. Businesses already have legal obligations to protect their staff under existing employment law. Only absolutely necessary participants should physically attend meetings and should maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable). Guidance for people who work in or run shops, branches, stores or similar environments. If appropriate, the government has powers under schedule 22 of the Coronavirus Act 2020 to close venues hosting large gatherings or prohibit certain events (or types of event) from taking place. Objective: To provide guidance in an event of a COVID-19 outbreak in the workplace. Using signs and posters to build awareness of good handwashing technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available. Encouraging customers to shop alone where possible, unless they need specific assistance. Find out more about cookies What do we mean by ‘restaurants, pubs, bars and takeaway services’? Priority actions are outlined at the top of each guide. This guidance is for betting shops only. Objective: To keep the workplace clean and prevent transmission by touching contaminated surfaces. Consider the use of social distancing marking in areas where queues normally form, and the adoption of a limited entry approach, with one in, one out (whilst avoiding the creation of additional bottlenecks). Developing communication and training materials for workers prior to returning to site, especially around new procedures for arrival at work. Find out more about how NHS Test and Trace works.